Response to COVID-19

information for our customers

We are striving to run our operations as normal, your health and safety are our top priorities. We believe it’s critical to do our part to help reduce the transmission of COVID-19.

  • We are working tirelessly to make sure that the products you love are available when you want them, delivered in the safest way possible.
  • We are carefully following guidance and best practices from the NHS and UK Foreign & Commonwealth Office.
  • Our customer service team is available to answer any questions about your experience, work with you on the best delivery option and provide more information.

We are equally committed to taking care of our employees:

  • We are providing emergency paid time off to enable team members to quarantine if necessary without losing pay.
  • We are asking individuals to refrain from travel unless critical, and have established quarantine procedures after travel to high-risk areas.
  • We are providing resources to help employees modify how they work, including flexible schedules and remote work wherever possible.
We are ready to serve, and hope that our team can be a source of support, and solutions for you.

Response to COVID-19

information for our customers

We are striving to run our operations as normal, your health and safety are our top priorities. We believe it’s critical to do our part to help reduce the transmission of COVID-19.

  • We are working tirelessly to make sure that the products you love are available when you want them, delivered in the safest way possible.
  • We are carefully following guidance and best practices from the NHS and UK Foreign & Commonwealth Office.
  • Our customer service team is available to answer any questions about your experience, work with you on the best delivery option and provide more information.

We are equally committed to taking care of our employees:

  • We are providing emergency paid time off to enable team members to quarantine if necessary without losing pay.
  • We are asking individuals to refrain from travel unless critical, and have established quarantine procedures after travel to high-risk areas.
  • We are providing resources to help employees modify how they work, including flexible schedules and remote work wherever possible.
We are ready to serve, and hope that our team can be a source of support, and solutions for you.